Frequently Asked Questions

You can place an order on our Website or via our app (available on Android and Apple IOS) in three easy steps:

  1. Provide your contact details and address
  2. Select the day and your chosen one-hour time slot for collection and delivery
  3. Confirm the order by providing your card details

Please note:

  • The card details will be saved against your account and no payment will be taken until you have received your invoice
  • You don’t have to specify the items you will give us: just hand them to the driver on collection and we will take care of them

When placing an order, you are automatically creating your own account.